AUTHENTIC FREEZEFRAME PRODUCT CAN
ONLY BE PURCHASED FROM THE AUTHORISED
PARTNERS LISTED ON THIS PAGE
Self Care cannot verify that freezeframe-branded product originating from any other source meets its stringent quality and efficacy standards and is either safe to use or effective. If you have purchased freezeframe products from a source not listed below, please contact Self Care on 1800 66 26 86 to verify authenticity.
API – Australian Pharmaceutical
11 Grand Ave, Camellia
NSW 2142 Australia
Phone: +61 (02) 8844 2000
3 Myer Place
VIC 3178 Australia
Phone: +61 (03) 9215 9215
Level 7, 737 Bourke Street
VIC 3008 Australia
Phone: +61 (03) 9918 5555
Blossoms BH Wholesale Pty Ltd
15 Everley Rd
NSW 2162 Australia
Phone: +61 (02) 9644 8132
Thinkspace, 3 Glenside Crescent, Eden Terrace
Auckland 1010, New Zealand
Phone: +64 (09) 889 8186
FLORRAY PTE LTD
49 Jalan Pemimpin
#05-02 APS Industrial Bldg
Singapore 577 203
Phone: +65 6352 1151
UK / Europe
Olympia House, Armitage Rd.
Phone: +44 20 84586671
Please be aware that freezeframe Co., Limited is not authorised to distribute freezeframe products.
A limited authorisation, in the form of non-exclusive, non-transferable “Authorisation Letters” was previously issued by Self Care to Freezeframe Co., Limited permitting it to distribute freezeframe for a limited period on limited platforms in the PRC only (not Australia). That authorisation has since been cancelled by Self Care.
Neither Freezeframe Co., Limited nor Freezeframe China Co Pty Ltd are, or have ever been, part of Self Care and they are not permitted to claim that they are part of Self Care or have any rights to the freezeframe brand anywhere in the world.
The commercial relationship between Self Care and Freezeframe Co Ltd and associated companies ceased in March 2019 and Self Care has not supplied any freezeframe products to Freezeframe Co., Limited nor to any of its associated companies, including Freezeframe China Co Pty Ltd or EPAQ International Pty Ltd, since March 2019.
Self Care has notified Freezeframe Co., Limited that Freezeframe Co. and its related entities must immediately stop any use of Self Care owned Intellectual Property anywhere in the world, including the freezeframe brand, in any company names and/or any promotional materials. These companies are not “authorised” distributors of Self Care’s freezeframe products.
AUSTRALIAN COURT PROCEEDINGS HAVE BEEN INITIATED AND INTERIM INJUCTIONS HAVE BEEN GRANTED
On 25 October 2019 the Federal Circuit Court made interim orders preventing Freezeframe China Co Pty Ltd (who own Freezeframe Co., Limited), EPAQ International Pty Ltd and Green Forest Pty Ltd (along with a number of other companies and individuals) from obtaining, offering to sell, supplying, distributing or otherwise dealing or enabling other persons to deal in freezeframe REVITALEYES and other freezeframe-branded products without the prior written consent of Self Care.
These orders were made on the basis of evidence from Self Care that freezeframe REVITALEYES purchased from Green Forest and Supplied by Freezeframe Co Ltd, is suspected to be counterfeit. The proceedings are ongoing and the Court has not yet determined the claims in the case.