AUTHENTIC FREEZEFRAME PRODUCT CAN
ONLY BE PURCHASED FROM THE AUTHORISED PARTNERS
LISTED ON THIS PAGE
Self Care cannot verify that freezeframe-branded product originating from any other source meets its stringent quality and efficacy standards and is either safe to use or effective. If you have purchased freezeframe products from a source not listed below, please contact Self Care on 1800 66 26 86 to verify authenticity.
API – Australian Pharmaceutical
11 Grand Ave, Camellia
NSW 2142 Australia
Phone: +61 (02) 8844 2000
3 Myer Place
VIC 3178 Australia
Phone: +61 (03) 9215 9215
Level 7, 737 Bourke Street
VIC 3008 Australia
Phone: +61 (03) 9918 5555
Blossoms BH Wholesale Pty Ltd
15 Everley Rd
NSW 2162 Australia
Phone: +61 (02) 9644 8132
UK / Europe
Olympia House, Armitage Rd.
Phone: +44 20 84586671
Self Care files second Australian Court case over suspected counterfeit products
On 7 April 2020, Self Care filed a second case in the Federal Circuit Court of Australia as part of its continuing investigations of the sale of suspected counterfeit freezeframe products in the Australian market.
The Court granted interim injunctions preventing 18 companies and individuals from obtaining, offering, dealing in or enabling others to deal in freezeframe-branded products that have not been supplied by Self Care and its authorised distributors as seen here https://freeze-frame.com.au/authorized-resellers/
The case has been brought against Health More Sydney Pty Ltd, Health More Pty Ltd, Health More Melbourne Pty Ltd, Health More Chadstone Pty Ltd, Ausnourish Pty Ltd, Baxi Health Pty Ltd Xin (Betty) Chen, Wei (Edison) Chen, Jeremy Hunt and Chao (Jason) Ma and the companies P&Y Exports and Imports Pty Ltd and Austgo Pty Ltd.
Orders were also obtained against sellers on the eBay platform with usernames onshopping 5, grandhighshier, god-plan, allison_sun, selleazy-haha and vagaryjane. Further investigations are taking place into the supply and distribution channels used by these sellers.
Injunctions have been granted restraining the supply, sale, distribution or other dealing in non-genuine freezeframe by the Respondents. There was evidence before the Court that the Health More Group was suspected of dealing in non-genuine freezeframe products in Australia and China.
Further interim orders were made by the Court, including orders requiring information to be disclosed to Self Care relating to purchases and sales of freezeframe products to assist with its investigation.
The case is continuing and a Court ruling on the claims is expected in late 2020.
Self Care is continuing its investigations of companies involved in the supply, distribution and transportation of the suspected counterfeits in the Australian market and has not ruled out joining further companies and individuals to the case if they are identified as dealing in non-genuine freezeframe products.
Please contact us [email protected] or on 1800 66 26 86 if you have any questions.
法院颁布了过渡禁令，禁止18家公司和个人获得、提供、交易或允许他人交易未由Self Care及其授权分销商提供的freezeframe品牌产品，具体结果如链接所示https：// freeze-frame.com.au/authorized-resellers/
此次诉讼是针对Health More Sydney Pty Ltd，Health More Pty Ltd，Health More Melbourne Pty Ltd，Health More Chadstone Pty Ltd，Ausnourish Pty Ltd，Baxi Health Pty Ltd Xin（Betty）Chen，Wei（Edison）Chen，Jeremy Hunt and Chao（Jason）Ma以及P＆Y Exports and Imports Pty Ltd和Austgo Pty Ltd.
法院颁布的禁令同时也针对在eBay平台的卖家，用户名分别为onshopping 5，grandhighshier，god-plan，allison_sun，selleazy-haha和vagaryjane。 这些卖方使用的供应和分销渠道也正在进一步接受调查中。
如果您有任何疑问，还请联系我们于[email protected] 或者拨打 1800 66 26 86
AUSTRALIAN COURT PROCEEDINGS HAVE BEEN INITIATED AND INTERIM INJUCTIONS HAVE BEEN GRANTED
On 25 October 2019 the Federal Circuit Court made interim orders preventing Freezeframe China Co Pty Ltd (who own Freezeframe Co., Limited), EPAQ International Pty Ltd and Green Forest Pty Ltd (along with a number of other companies and individuals) from obtaining, offering to sell, supplying, distributing or otherwise dealing or enabling other persons to deal in freezeframe REVITALEYES and other freezeframe-branded products without the prior written consent of Self Care.
These orders were made on the basis of evidence from Self Care that freezeframe REVITALEYES purchased from Green Forest and Supplied by Freezeframe Co Ltd, is suspected to be counterfeit. The proceedings are ongoing and the Court has not yet determined the claims in the case.
Please be aware that freezeframe Co., Limited is not authorised to distribute freezeframe products.
A limited authorisation, in the form of non-exclusive, non-transferable “Authorisation Letters” was previously issued by Self Care to Freezeframe Co., Limited permitting it to distribute freezeframe for a limited period on limited platforms in the PRC only (not Australia). That authorisation has since been cancelled by Self Care.
Neither Freezeframe Co., Limited nor Freezeframe China Co Pty Ltd are, or have ever been, part of Self Care and they are not permitted to claim that they are part of Self Care or have any rights to the freezeframe brand anywhere in the world.
The commercial relationship between Self Care and Freezeframe Co Ltd and associated companies ceased in March 2019 and Self Care has not supplied any freezeframe products to Freezeframe Co., Limited nor to any of its associated companies, including Freezeframe China Co Pty Ltd or EPAQ International Pty Ltd, since March 2019.
Self Care has notified Freezeframe Co., Limited that Freezeframe Co. and its related entities must immediately stop any use of Self Care owned Intellectual Property anywhere in the world, including the freezeframe brand, in any company names and/or any promotional materials. These companies are not “authorised” distributors of Self Care’s freezeframe products.