30 DAY MONEY BACK GUARANTEE | FREE DELIVERY ON ORDERS OVER $70 WITHIN AUSTRALIA | 1800 662 686 | (MON - FRI) 8:00AM TO 6:00PM

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DO YOU SHIP INTERNATIONALLY? AND HOW MUCH WILL SHIPPING COST?
A: Yes, we do ship worldwide. We charge a flat rate of $20.00 to ship to your country.

COVID-19 INTERNATIONAL DELIVERY DELAYS
Australia Post is experiencing International shipping delays due to limited flights and social distancing requirements and an increased volume of parcels in their network as a result of the coronavirus pandemic. Please allow extra time for your order to be delivered – or refer to the Australia Post website for latest updates and information.

DO YOU RECEIVE FREE SHIPPING WITHIN AUSTRALIA?
A: If you spend a minimum of $70, you will automatically receive free shipping (within Australia alone).

WHERE ARE freezeframe PRODUCTS MADE?
A: freezeframe products are proudly Australian made and owned.

HOW DO I KNOW THAT MY PRODUCT IS AUTHENTIC?
A: We have been known to inspire copycats – so to ensure that you are purchasing an authentic freezeframe product it is wise to purchase directly from our website or from one of our authorised stockists.

CAN I LAYER PRODUCTS ONTO MY SKIN?
A: Yes, you can. It is best to allow 10 minutes drying time within applying the second cream. This will allow the product to properly absorb into the skin and take effect.

ARE OUR PRODUCTS TESTED ON ANIMALS?
A: No, none of our products are tested on animals.

WHAT IS YOUR RETURNS POLICY?
A: freezeframe has a 30 day money back guarantee. If you are not completely satisfied with the product – please return it back for a full refund on your purchase price.

NOTE: This is for purchases through the freezeframe website www.freeze-frame.com.au ONLY.

WHAT WILL REVITALEYES DO FOR ME AND HOW LONG BEFORE I START SEEING THE RESULTS?
A: REVITALEYES is designed to aid in the diminishment of 3 common under eye problems. It helps with fine lines & deep wrinkles, under eye bags & shadows and also with chronic puffiness.

REVITALEYES contains 3 peptides plus Vitamin C, that are designed to target each issue individually for real results.

HOW LONG WILL IT TAKE BEFORE I SEE RESULTS?
A: It can take as little as 7 days to see results.

IS IT GOOD FOR SENSITIVE EYES?
A: Yes, all freezeframe products are fragrance free. REVITALEYES is recommended for sensitive eyes.

HOW LONG WILL ONE TUBE OF REVITALEYES LAST?
A: As everyone is different, usage times may vary – one may finish a tube between 2—3 months.

HOW MUCH REVITALEYES DO I NEED TO APPLY?
A: Just a pea size amount.

HOW DOES non-surgical BREAST ENHANCER WORK?
A: non-surgical BREAST ENHANCER is a synergistic blend of 4 powerful topical ingredients that are clinically proven to enhance the looks of the breasts. It works by stimulating the appearance of the tissue that surrounds the mammary glands – providing a lifting, volumising and firming action.

IS non-surgical BREAST ENHANCER SAFE TO USE WHILE PREGNANT OR BREASTFEEDING?
A: Our non-surgical BREAST ENHANCER is non hormonal based and is quite safe to use – we always suggest that if you have added concerns that you consult with you GP.

CAN I USE non-surgical BREAST ENHANCER ON ANY OTHER PART OF THE BODY?
A: No, it is only to be used on the breast area alone.

HOW LONG DOES IT TAKE BEFORE I SEE RESULTS?
A: Results can be seen in 14 days.

HOW LONG WILL ONE TUBE OF non-surgical BREAST ENHANCER LAST?
A: As everyone is different, usage times may vary – one may finish a tube at about the 6 week mark.

HOW OFTEN DO I USE non-surgical BREAST ENHANCER?
A: Apply twice daily, massaging in a circular, upwards motion. For best results, apply directly after shower or bath.

HOW DOES TUMMY TUCK WORK?
A: For the first time ever, a topical cream has been clinically proven to mimic the visual effect of exercise. TUMMY TUCK contains 2 powerful marine actives which are proven to reduce the appearance of flab and visibly shrink the silhouette, whilst firming and toning body contours.

HOW LONG DOES IT TAKE FOR TUMMY TUCK TO WORK?
A: Results vary, but one can see results in as little as 28 days.

IS TUMMY TUCK SAFE TO USE WHILE PREGNANT OR BREASTFEEDING?
A: Our TUMMY TUCK is non hormonal based and is quite safe to use – we always suggest that if you have added concerns that you consult with you GP.

HOW LONG WILL ONE TUBE OF TUMMY TUCK LAST?
A: As everyone is different, usage times may vary – one may finish a tube between 6—8 weeks.

HOW OFTEN DO I USE TUMMY TUCK?
A: Twice a day, best to use on clean skin after a shower.

HOW DOES HYPER WHITE WORK?
A: HYPER WHITE’s instant effect is achieved with a combination of a modified titanium dioxide, plus optical brighteners to provide an immediate uniformity and matt appearance to the complexion. It also contains a synergistic blend of bio-mimetic peptides, enzymatic peeling agents, including enzymes from papaya, ions and amino acids, and a natural extract of the Chilean Boldo tree which has been proven to slow pigmentation by as much as 70%, both treating and preventing future pigmentation.

WHAT RESULTS WILL I SEE?
A: Brighter, even skin tone and dark spots will be noticeably faded.

WHAT PERSON IS THIS SUITED TO?
A: A person with pigmentation and dull skin concerns.

HOW LONG WILL THE HYPER WHITE RESULTS LAST?
A: It will give you long term results – diminishing skin damage.

WHICH ORDER DO I LAYER HYPER WHITE & FLASH WHITE?
A: For best results use FLASH WHITE over the top of HYPER WHITE – allowing 10 minutes in between application.

HOW DO I USE LASH PRESCRIPTION?
A: Apply twice daily to upper and lower lash line. Twist the end of the flow pen until the serum begins to flow through the tip. Apply directly to the lash line in the same way you would apply an eyeliner. Use pointed tip to achieve contact with the root of each lash, applying above upper and below lower lash line. Avoid direct contact with eyes. For external use only.

CAN I USE THIS UNDER MASCARA?
A: Yes.

IS IT GOOD FOR SENSITIVE EYES?
A: Yes, all freezeframe products are fragrance free. LASH PRESCRIPTION is recommended for sensitive eyes.

HOW LONG DOES IT TAKE BEFORE I SEE RESULTS?
A: Between 14—42 days you will see an increase in lash length and notice that lash health has improved.

HOW LONG WILL ONE TUBE OF LASH PRESCRIPTION LAST?
A: As everyone is different, usage times may vary – one may finish a tube at about the 8 week mark.

HOW DO I APPLY INSTANT LASH XTREME?
A: INSTANT LASH XTREME is applied to the tips of the eyelashes alone. The base glides onto your lashes and deposits the tiny lash extensions onto the very tips of your lashes – bonding them there in a safe and gentle way.

HOW IS LIPOSLIM APPLIED AND WHERE CAN I USE IT?
A: LIPOSLIM is applied by twisting the dual – action massage roller to the ON position. Squeeze the tube to release lotion onto the rollers and roll in a firm, circular motion across targeted cellulite affected areas, or areas you would like to spot reduce.

You can use it to smooth and slim the buttocks, thighs, stomach, spare tyres, knees and upper arms. Use twice daily for best results. Switch to OFF position when not in use.

For any bulk order enquiries – we suggest that you contact our sales team at [email protected]